Cash Officer

ABOUT WASHINGTON HEALTHCARE

Founded in 2015, Washington Healthcare PLC has grown into Ethiopia’s premier healthcare provider, operating two medical centers with 80 beds, two pharmacies, and a diagnostic center staffed by over 300 healthcare professionals, serving more than 2 million patients. The organization combines advanced medical technology with internationally informed healthcare practices to deliver high-quality, accessible care to both local communities and international patients, driven by a strong commitment to excellence, accessibility, and innovation.

The Cash Officer is responsible for receiving, safeguarding, recording, and reconciling all cash, cheque, bank transfer, and electronic payment transactions of the hospital. The role ensures that all collections from patients, insurance companies, corporate clients, and other sources are accurately processed, properly receipted, securely handled, and promptly deposited in accordance with organizational policies and applicable financial regulations. The Cash Officer plays a key role in maintaining effective cash controls, providing quality customer service, and supporting the hospital's financial integrity.

KEY RESPONSIBILITIES:

Cash Collecting and Receipting Duties:

• Receive payments from patients, insurance companies, corporate clients, and other customers through cash, cheque, bank transfers, mobile money, POS terminals, and other approved payment methods.
• Issue official receipts for all payments received.
• Verify payment amounts before processing transactions.
• Ensure all payments are accurately recorded in the Hospital Information System (HIS), accounting system, or cash management system.
• Confirm that supporting documents are complete before accepting payments.
• Maintain proper custody of cash and other negotiable instruments during working hours.

Cash Reconciliation and Reporting Duties:

• Perform daily cash counts and reconcile cash collections with receipts and system records.
• Prepare daily cash collection summaries and end-of-day reconciliation reports.
• Identify and promptly report any cash shortages, overages, or discrepancies.
• Submit daily collection reports and supporting documentation to the Finance Department.
• Assist with monthly cash reconciliations and financial closing activities.
• Maintain accurate cash transaction records and supporting documentation.

Bank Deposit and Treasury Support Duties:

• Prepare daily bank deposits in accordance with hospital policies.
• Ensure timely deposit of all cash and cheques collected.
• Maintain records of deposit slips and bank acknowledgements.
• Assist in monitoring cash balances and reporting liquidity requirements.
• Coordinate with banks regarding payment confirmations and deposit inquiries as required.
• Customer Service Duties
• Provide courteous and professional service to patients and visitors during payment transactions.
• Explain payment procedures, accepted payment methods, and receipt information.
• Respond to payment-related inquiries and resolve minor issues promptly.
• Coordinate with the Billing Office to resolve discrepancies between bills and payments.
• Maintain confidentiality of patient financial information.
• Internal Control and Compliance Duties
• Comply with hospital cash handling policies, financial procedures, and internal controls.
• Ensure cash drawers and safes are secured at all times.
• Report suspected fraud, counterfeit currency, irregular transactions, or security concerns immediately.
• Support internal and external audits by providing cash records and documentation.
• Ensure compliance with Ethiopian financial regulations and applicable tax requirements.
• Record Management Duties
• Maintain organized files of receipts, deposit slips, payment vouchers, reconciliation reports, and other financial documents.
• Ensure proper filing and retention of cash-related records.
• Assist in preparing financial information requested by management and auditors.
• Maintain confidentiality and accuracy of financial records.

Other Duties as Required:

• Participate in departmental meetings and training programs.
• Support finance and accounting staff during peak operational periods.
• Assist in implementing process improvements related to cash handling and collections.
• Perform other duties assigned by the Finance Manager, Senior Accountant, or senior management.

Apply now through this portal — click "Apply for this Position".

REQUIRED MINIMUM QUALIFICATIONS:

• Bachelor's Degree or Diploma in Accounting, Accounting and Finance, Finance, Business Administration, or a related field.
• Minimum of three (3) years of relevant experience in cashiering, cash management, finance, or accounting.
• Experience in a hospital, healthcare facility, or other service-oriented organization is highly preferred.

KNOWLEDGE, SKILLS AND ABILITIES:

• Good knowledge of cash handling procedures and financial controls.
• Basic understanding of accounting principles and financial recordkeeping.
• Familiarity with Ethiopian tax regulations related to cash receipts and invoicing.
• Proficiency in Microsoft Office applications, particularly Excel, and computerized accounting systems.
• Strong numerical aptitude and attention to detail.
• Excellent customer service and interpersonal skills.
• High level of honesty, integrity, and accountability.
• Ability to maintain confidentiality of financial and patient information.
• Strong organizational and time management skills.
• Ability to work under pressure, handle large volumes of transactions accurately, and meet deadlines.