Housekeeping Supervisor

Support Services & Facilities Full Time

About the Role

ABOUT WASHINGTON HEALTHCARE

Founded in 2015, Washington Healthcare PLC has grown into Ethiopia’s premier healthcare provider, operating two medical centers with 80 beds, two pharmacies, and a diagnostic center staffed by over 300 healthcare professionals, serving more than 2 million patients. The organization combines advanced medical technology with internationally informed healthcare practices to deliver high-quality, accessible care to both local communities and international patients, driven by a strong commitment to excellence, accessibility, and innovation.

The Housekeeping Supervisor is responsible for overseeing and coordinating all housekeeping activities within the hospital to ensure a clean, safe, hygienic, and welcoming environment for patients, staff, and visitors. The role involves supervising housekeeping personnel, monitoring compliance with infection prevention and control standards, ensuring efficient use of cleaning resources, and maintaining high standards of cleanliness throughout the facility.

KEY RESPONSIBILITIES:

Operational Duties:

  • Supervise and coordinate daily housekeeping operations across all assigned hospital areas.
  • Ensure patient rooms, operating theaters, laboratories, offices, restrooms, corridors, and public areas are cleaned and disinfected according to hospital standards and infection prevention protocols.
  • Conduct regular inspections of assigned areas to verify cleanliness, hygiene, and compliance with established procedures.
  • Monitor proper waste collection, segregation, and disposal practices, including general and medical waste management.
  • Ensure adequate stock levels of cleaning supplies, chemicals, equipment, and personal protective equipment (PPE).
  • Train and guide housekeeping staff on cleaning techniques, safety procedures, infection prevention measures, and proper use of equipment.
  • Ensure housekeeping staff adhere to established schedules and complete assigned tasks efficiently.
  • Investigate and address cleanliness-related complaints and implement corrective actions when necessary.
  • Report maintenance issues, equipment malfunctions, and safety concerns to the relevant department for prompt resolution.

Administrative Duties:

  • Prepare and manage housekeeping staff schedules, assignments, and attendance records.
  • Monitor employee performance and provide coaching, guidance, and performance feedback.
  • Maintain housekeeping records, inspection reports, inventory logs, and incident reports.
  • Assist in recruitment, onboarding, and orientation of new housekeeping staff.
  • Monitor and control housekeeping supply usage to minimize waste and ensure cost-effectiveness.
  • Prepare periodic reports on housekeeping activities and departmental performance.

Other Duties as Required:

  • Participate in hospital quality improvement, infection prevention, and safety initiatives.
  • Assist during hospital inspections, audits, and accreditation activities.
  • Coordinate housekeeping support for special events, emergency situations, and other operational requirements.
  • Perform other duties as assigned by the Housekeeping Manager or Facility Manager.

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Requirements & Qualifications

REQUIRED MINIMUM QUALIFICATIONS:

  • Diploma or Bachelor's Degree in Hotel Management, Hospitality Management, Environmental Health, Facility Management, or a related field.
  • Minimum of two (2) years of relevant housekeeping experience, with at least one (1) year in a supervisory role preferred.
  • Experience in a healthcare facility is an added advantage.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Strong knowledge of housekeeping practices, cleaning procedures, and infection prevention and control standards.
  • Knowledge of hospital sanitation and healthcare environmental cleaning requirements.
  • Physical stamina to perform demanding cleaning tasks.
  • Ability to supervise, motivate, and develop staff effectively.
  • Good planning, organization, and time-management skills.
  • Strong communication and interpersonal skills.
  • Ability to identify problems and implement practical solutions.
  • Basic computer skills for record keeping and reporting.
  • Ability to work under pressure and manage multiple priorities.
  • High level of integrity, reliability, and professionalism.
  • Commitment to maintaining a safe, clean, and patient-centered healthcare environment.
Position Summary

Location: Addis Ababa

Salary: Negotiable and Attractive

Open Positions: 3

Career Level: Junior (1–3 years)

Experience: 2+ years

Min. Education: Bachelor's Degree

Posted: Jul 18, 2026

Views: 4

Deadline: Aug 15, 2026 4 days left

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